Contact Us

Contact Information

Mailing Address:
PO Box 990869
Naples, FL 34116
Physical Address:
8075 Lely Cultural Pkwy #424
Naples, FL  34113
Phone: (239) 252-9380

Refund/Cancellation Policy

Payments may be made by check or credit card upon conference registration of attendee, booth, and/or sponsorship.  Requests for registration refunds will be honored until January 29, 2021, minus a processing fee of 3% or $50, whichever is greater.  Refund requests between January 31, 2021 through February 28, 2010 will be refunded at 50% (which includes the processing fee).  Absolutely NO REFUNDS will be issued beginning March 1, 2021.  All refund requests shall be sent to the FL NENA Treasurer and MUST be received in writing no later than 5pm of the appropriate deadline date.  For extenuating circumstances, refunds may be issued on a case-by-case basis.

All government agency Attendee Registrations will be fully refunded upon written request.  Please send written request to the FL NENA Treasurer (contact information listed below).

By submitting payment for booth space and/or sponsorship, the exhibitor/sponsor agrees to abide by these policies and all amendments thereto and the decisions of the FL Chapter of NENA Executive Board.  Exhibitors/sponsors agree that failure to meet the specified timetable for payment of booth space and/or sponsorship may result in the space/sponsorship being cancelled.

NOTE:  If FL NENA must cancel the March 2021 Conference – all funds will be fully refunded.  If the conference is postponed, attendees/vendors will have the option of a full refund or, payments already made may be applied to the rescheduled dates/time.

Please make checks payable to:    Florida Chapter of NENA                                                                                                                        

Please mail checks to:    PO Box 990869, Naples, FL  34116

FL Chapter of NENA Treasurer

Sandi Chernoff                      239-252-9380                        [email protected]

Updated 10/06/2020

Shipping Policy

All registration confirmations and registration fee receipts will be sent via e-mail to the e-mail address on file with the National Emergency Number Association