COVID-19 PSAP Information

The State of Florida and the Centers for Disease Control and Prevention have released 911 call handling guidelines for PSAPs during the Coronavirus outbreak. 

This is a rapidly changing situation, and guidelines remain fluid and will be updated as needed. 

The main risk factors include:

1. Fever OR resiratory symptoms (cough, difficulty breathing),


2. Travel to a location with confirmed community transmissioN OR close contact with a patient with known or suspected Coronavirus COVID-19 in the past 14 days before devEloping symptoms

For more information please visit the CDC website for public safety personnel.

Click here for Florida Department of Health guidelines on 911 call handling

for travel advisories click here

Click Here for the NENA resources page

florida county-by-county impact via interactive map

FEMA Rumor control